THE FLOWCHART FOR IDEAS

Look at the upper right of your browser. Is there a tiny red 'X' in an image of a page (Chrome), or a notice across the top with a button (Firefox)? These mean that you need to enable popups for this site only. Click on the tiny 'X' (in Chome) or the button (in Firefox) and they'll give you a choice to enable them. Refresh the page and you're good to go.

Yes. And you don't have to refresh the whole window. Every time you

• make a change to the map, or
• click 'Refresh' on the menu

the map is synchronized with the shared master copy.

Yes.

The number of maps you can see and edit is unlimited, because other people can invite you to share in their maps.

But the number of maps you can create is limited. The number for paid accounts is set high enough that for most uses you should never reach the limit.

Yes, once you delete a map, it's gone, and your available total goes up.

No, but there's good reason. Capping individual maps at a given number of nodes means

• transmission time over the internet to your computer is kept fast, and
• you can view most of the map on your screen at once

If you need a larger map the intent is that you will link smaller related maps together using Tunnels. That way, maps can be extended while retaining snappy performance.

Yes, after the first free month. You can cancel at any time by clicking 'Unsubscribe' from within your account page.

ANSWER The problem is you won't be able to see what you want to change in the map while working in the various other windows (to add, edit, delete nodes, etc.). You'll see what we mean once this is adjusted. Here's how:

For Internet Explorer 7

1. Click 'Tools' and select 'Internet Options'.
2. Click the 'General' tab.
3. In the 'Tabs' section, click 'Settings...'
4. click to put a Check next to the line that reads: 'Always open pop-ups in a new window.'

For Safari

1. Click 'Edit' and select 'Preferences'.
2. Click the 'General' tab.
3. click to put a Check next to the line that reads: 'Open links from applications in a new window.'

For Firefox
Not a known problem. Yea, Firefox.

For iPhone Safari
iPhone can only display the large windows.

For Opera 9
I don't know how to fix it. If you do, let me know.

ANSWER Probable cause: Your name has been removed from the list of users assigned to that map. Check with the map owner (the person that originally created it). They control who has access. It's also possible they have deleted the map.

Internet Explorer Script Error
An error has occurred in the script on this page.
Line:
Char:
Error: No such interface supported
Code: 0
Do you want to continue running scripts on this page?

ANSWER
This may occur when doing graph operations that open a second window, such as "Delete" or "Edit". The cause is a bug in Internet Explorer versions 5.00.2614.2500 and 5.00.2614.3500. The solution is to update your browser (free). Just select "Update" from the Windows "Start" button.